Privacy Policy

Privacy Policy – Keily McCrosson

Effective Date: 12 December, 2025

Keily McCrosson (“we”, “us”, “our”) operates through affiliated entities in Australia and the United States, including Keily McCrosson LLP (United States) and LJ Keily Pty Ltd (Australia). We are committed to protecting your privacy and handling your information in a transparent and secure manner.

1. Information We Collect

We may collect the following information:

  • Name, email address, phone number and contact details
  • Information submitted through enquiry forms, onboarding processes, or engagement agreements
  • Communications between you and our firm
  • Technical data (IP address, browser type, usage data)

2. How We Use Your Information

We use your information to:

  • Provide legal and advisory services
  • Communicate with you regarding your matter or enquiry
  • Send administrative, service, and security-related communications
  • Comply with legal and regulatory obligations

3. SMS Communications

If you provide your phone number and opt in, you may receive SMS communications from Keily McCrosson, including:

  • Verification codes
  • Appointment or matter-related updates
  • Service-related notifications

Consent:
SMS messages are only sent where you have provided prior express consent via a clear affirmative action (e.g. unchecked opt-in checkbox, onboarding consent, or engagement agreement).

Opt-out:
You may opt out at any time by replying STOP.
For assistance, reply HELP or contact support@keilymccrosson.com.

Fees:
Message and data rates may apply depending on your carrier.

We do not share SMS consent with third parties for marketing purposes.

4. Disclosure of Information

We do not sell your personal information. We may disclose information:

  • To service providers supporting our operations
  • Where required by law or regulation
  • To protect legal rights or comply with professional obligations

5. International Operations

Keily McCrosson operates across jurisdictions:

  • Keily McCrosson LLP provides U.S. legal services
  • LJ Keily Pty Ltd provides Australian legal and consulting services

Each entity is independent and subject to the professional rules of its jurisdiction. Information may be processed in Australia or the United States as required for service delivery.

6. Data Security

We take reasonable steps to protect your information from misuse, interference, and unauthorised access.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent

Requests can be made via support@keilymccrosson.com.

8. Contact

For privacy-related enquiries:
support@keilymccrosson.com

9. Legal Disclaimer

Keily McCrosson operates through affiliated entities in Australia and the United States through lawyers admitted in their respective jurisdictions. Keily McCrosson LLP is registered in Indiana and authorised to do business in New Jersey. New York legal services are provided through Laura Keily. Ryan McCrosson is admitted in Indiana and does not provide New York legal services.

LJ Keily Pty Ltd (ABN 67 618 115 932), regulated by the Victorian Legal Services Board + Commissioner, provides Australian legal and business consulting services.

No attorney–client relationship is established until a formal engagement agreement is signed.